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Welcome to The Helpdesk for Monday 29th of March. On today’s show, we break down all the Slack news, from company-to-company DMs to new audio features.

Meanwhile, Amazon’s dirty laundry is aired in leaked documents to The Intercept that show the company is aware its delivery drivers don’t have time for toilet breaks, leaving them to pee in bottles during their shifts.

Intel has announced plans to spend $20 billion on two new chip factories in Arizona. In a major shift, new Intel CEO Pat Gelsinger also announced plans for Intel to produce processors for other companies.

The very first Australian Women in AI awards were held in Sydney on Friday. WAI aims to increase female representation and participation in AI. According to a 2018 study from Wired and Element AI, just 12% of AI researchers globally are female.